In an increasingly digital world, having a business continuity and disaster recovery (BCDR) plan is not an option. Consider these numbers:
To further aggravate the situation, cyber attacks against small businesses increased by 424% in 2020.
Clearly, small and medium-sized enterprises need to address the pressing issue of cyber security. And having a business continuity and disaster recovery plan is a step in the right direction.
Let’s explore.
A business continuity (BC) plan keeps an organization running smoothly and productively in the event of an emergency. Disaster recovery (DR) focuses on how to pick up the pieces of an organization’s IT infrastructure after the incident.
The fundamental difference between business continuity and disaster recovery is that business continuity involves strategizing to minimize the gap in the company’s operations. Disaster recovery involves getting IT systems working and ready to function following a disaster.
Business continuity deals with the people, processes, and resources required before, during, and after an incident to minimize interruption or loss. It focuses on preparation. Disaster recovery focuses on the fix.
Business Continuity | Disaster Recovery |
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Often, the terms “business continuity” and “operational resilience” are used interchangeably. Although both help in risk mitigation, they are not entirely the same.
Let us look at what distinguishes one from the other.
Operational Resilience | Business Continuity |
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Business continuity makes sure that employees know how to continue with their work in adverse situations with minimum disruption.
The primary goal of a business continuity plan is to:
Perhaps the biggest myth about business continuity planning and disaster recovery planning is that only large businesses and companies need them. Nothing could be further from the truth.
Based on the 2021 Verizon Data Breach Investigations Report, 25% of small businesses (less than 1,000 employees) had confirmed data leaks.
Considering that data breaches cost SMEs more than $2.2 million annually, you cannot afford to leave your business security to chance. You need to build an effective contingency plan by first assessing potential threats.
To deal with disruptions in operations, you need to have a plan in place. And to have an effective plan, you first need to know what risks your business faces.
Here is a step-by-step guide for conducting a business continuity risk assessment.
Business continuity and risk management go hand in hand. The first step in conducting a business continuity risk assessment is identifying the factors that could disrupt your organization’s operations. These can involve disasters of human and natural origin.
Consider:
Take note of possible scenarios specific to your business. This can be related to finances, personnel, or reputation. Consider each risk factor separately when analyzing its impact.
In most cases, you can monitor most of the identified risk factors. Natural disasters and calamities like hurricanes, earthquakes, and floods can be monitored.
For example, other risks - accidents like fire - are not predictable, but their effects can be mitigated by complying with regulations. The same applies to other health and safety measures.
Examine your risk management plan and determine if it is robust enough to withstand the fallout of the identified threats.
It can be difficult for small and medium businesses to get back on their feet after a disaster.
This is where a business continuity plan comes into play.
Create a contingency plan that details what actions you will take in case of an emergency. Designate tasks for key employees. Set up backup infrastructure, say, a Telegram group chat in case communications go down. Identify the elements of your business that are necessary and focus on strategies that will ensure their continuous operation.
The size of a company doesn’t matter - business continuity and disaster recovery planning are vital in ensuring that business operations continue during a crisis.
Here are five reasons you need a business continuity disaster recovery plan:
During a crisis, it’s difficult to tell how long it may take for operations to resume. Because of prolonged rest, productivity is significantly affected, directly impacting finances.
Small businesses are more exposed to narrow cash flow margins, which can cost a fortune. Having a BCDR plan in place can help ensure reduced downtime.
Small business owners might mistakenly assume that they are well-prepared for emergencies. However, most businesses tend to rely entirely on the IT department, assuming they know what is to be done.
Unfortunately, business risks are not only IT-related. When your business depends on various factors and variables, relying on a single sector can be risky. The entire organization needs to be involved.
A BCDR plan may not be able to prevent natural disasters or cyberattacks, but it can minimize their impact on business operations. Regular testing and updating of the BCDR plan also keeps the employees in the loop and ensures that they follow protocol in case of a crisis.
As we live in a digital world, every business has large amounts of essential data stored on its servers. However, this also exposes companies to the threat of data breaches and subsequent data loss.
And if a company relies only on cloud solutions to safeguard the data, it may lose it all due to a lack of backups.
Research shows that:
This shows that you cannot rely on a single solution to ensure business continuity. Your plan needs to combine cloud backup solutions and traditional BCDR activities.
A BCDR plan that includes regular data backups in multiple locations avoids losing vital business data in a cyber attack or a network outage.
No matter what crisis a business may face, it is a must for the organization to maintain the quality of its products and services. That is the only way for any company to retain customer trust and loyalty.
A business continuity plan helps companies maintain quality by replacing the resources affected in the crisis with temporary alternative infrastructure and technology.
This helps to keep their brand’s reputation.
Businesses must assure their customers, stakeholders, third-party vendors, and business partners that everything is under control during a crisis.
The company has to comfort the employees, communicate with them promptly, maintain transparency regarding the situation, and share the active steps to bring the situation under control.
A BCDR plan helps bridge any communication gaps, cope with stress, and minimize employee confusion during an emergency.
Creating a BCDR plan can be time-consuming, expensive, and tech-intensive. However, several solutions in the market can save you effort and handle disaster recovery efficiently and seamlessly.
Azure is one of Microsoft’s most popular and influential cloud platforms.
Azure helps businesses build, test, and deploy apps and SaaS solutions. 95% of Fortune 500 companies leverage Azure as part of their standard app workflows.
But this doesn’t mean that it’s not a great option for SMEs. Azure has pricing plans and discounts for small businesses.
Microsoft Azure enables you to:
It has three core services that facilitate disaster recovery.
Name | Description |
Azure Backup |
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Azure Site Recovery |
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Azure Archive Storage |
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Microsoft Teams is a great platform that leverages the cloud to provide remote collaboration. It is compatible with Windows 10, Macs, and modern mobile devices. The features are practical for most companies’ business continuity plans.
Microsoft has designed its services to anticipate, plan for, and address failures at multiple levels, including hardware, network, and data centers. The result? It can deliver a much higher standard of reliability for Office 365 for a much lower cost compared to what customers can achieve by themselves.
Microsoft has five core principles as pillars of its service reliability:
Microsoft ensures:
Microsoft endeavors to reduce the impact of data system failure by distributing service components of Office 365 across various locations and data centers. This is also useful for better maintenance, repair, and data recovery and facilitates smoother deployment.
The services are actively monitored 24/7 and are backed by comprehensive data recovery and business continuity management tools to ensure minimum downtime and quick analysis of the problem.
Most Microsoft services use standardized components and processes to enhance predictability. Furthermore, it implements a change management process that identifies and validates users’ most likely behavioral patterns for smooth deployment.
Only advanced tech can do things, but there are instances when human intervention is required. Thinking out of the box is only a human quality, so Microsoft has a team of support staff ready to take control and respond quickly in a crisis.
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Disaster recovery is a reactive process that helps restore an organization’s data and technical infrastructure after a damaging incident like a cyberattack. Business continuity involves the measures that a company needs to take while dealing with unforeseen situations.
These activities are designed to help a business weather financial, reputational, and security crises and keep critical operations functional during these times.
A BCDR plan helps minimize the effects of outages and disruptions on business operations.
It enables an organization to get back on its feet after problems occur, reduce the risk of data loss and reputational harm, and improve operations while decreasing the chance of emergencies.
Business continuity comes first, as it requires you to keep operations functional during the event and immediately after. Disaster recovery focuses on how you respond to the incident and what steps you take to bring operations back to normal.
A successful BCDR plan goes beyond business operations.
It keeps your employees working. It protects the jobs that support them and their families. And it helps the business continue to meet its customers’ needs even in critical times and seasons.
However, creating a BCDR plan by yourself can be overwhelming.
At Amaxra, we have a slew of business continuity solutions that allow you to re-establish business processes quickly after a crisis.
We offer:
Amaxra is a Gold-level Microsoft Partner, and our experts have successfully deployed business continuity solutions for SMBs for the better part of a decade. Our solutions use the global Microsoft Azure cloud infrastructure to provide a comprehensive backup solution that scales with your business.
Experience the advantages of Amaxra’s Business Continuity Solutions by getting in touch with us today!
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